Maximize Retention
and Renewals

Maximize Retention
and Renewals

Maximize Retention
and Renewals

AI powered tools trained to help you keep customers happy, prevent churn and grow revenue faster than ever.

AI powered tools trained to help you keep customers happy, prevent churn and grow revenue faster than ever.

The missing intelligence layer for your sales tools

The missing intelligence layer for your sales tools

Plugs into your current sales tools to 10x efficiency

Plugs into your current sales tools to 10x efficiency

Plugs into your current sales tools to 10x efficiency

  • Help me write an onboarding presentation that will help onboard my new customer, Spotify.

  • Figma Onboarding: Empowering Your Creative Journey with Spotify

    Slide 1:
    Welcome to Figma!
    Introduction: Introduce yourself as the Customer Success Manager at Figma.
    Objective: The goal of this onboarding presentation is to guide you through the initial steps of getting started with Figma and highlight how our platform can enhance your creative process at Spotify.

    Slide 2:
    About Figma:
    Briefly explain what Figma is (cloud-based design and collaboration tool).
    Highlight key features and benefits.
    Emphasize Figma's flexibility, scalability, and real-time collaboration capabilities.

    Slide 3:
    Onboarding Roadmap:
    Provide an overview of the onboarding process.
    Outline the steps you will guide the Spotify team through to ensure a smooth transition and successful adoption of Figma.

  • 💪 Improve this answer

    ♟Understand my customer’s strategy

    Understand Figma’s capabilities

    Use value selling framework

    📣 Create pitch

    🎯 Create game plan

    📄 Create proposal

    ☑️ Generate to do list

    ✉️ Write email

    📅 Create meeting agenda

    Something else

Send message or reply.

Invite Teammates

Feedback

Boards

Checks

Insights

Revenue

Product Answers

Playbooks

AI Copilot

New

Sell faster & better with AI

Fast solutions and coaching to help you win

Kenny Park

11:55

Pepsico New Customer Q3 Is asking about a feature and I'm not sure if its on the roadmap.

Analyzing deal…

RevMap

App

11:55

Looking at the roadmap (attached), there is no reference to password strength, however there is reference to password improvements that may be helpful.

Boards

Turn customer product feedback into Revenue

Get real-time insights to identify risks and opportunities, influence the roadmap and grow customer satisfaction.

AI insight summaries

Quantify customer feedback

  • Upselling & Cross-selling

    Maximize revenue through these techniques

  • Navigating Feature and Roadmap Conversations

    A report on discussing product features and future plans with prospects.

  • Competitor analysis

    An examination of competitors and their impact on sales strategies.

  • Closing Deals

    A report on best practices for successfully closing sales deals.

  • Product Knowledge Quiz

    An advanced quiz testing in-depth product knowledge for new hires.

  • Value drivers

    An analysis of key factors that drive value for customers.

  • Top Closed Lost Reasons

    Identifying common reasons for lost sales opportunities with any available solutions.

Trending customer issues

HC

Updated today

Slow performance with large files

  • Why: Complex designs with numerous layers and components can cause performance issues.

  • Impacted personas: Designers, design managers, and product managers.

  • Impacted companies: All sizes.

  • Workaround/Solution: Optimize components, use fewer nested components, and break large files into smaller ones.


  1. Limited offline capabilities

    • Why: Figma is a web-based tool, which requires an internet connection for most features.

    • Impacted personas: Designers, developers, and product managers.

    • Impacted companies: All sizes.

    • Workaround/Solution: Use Figma Desktop App for limited offline access.

Trending customer issues

HC

Updated today

Slow performance with large files

  • Why: Complex designs with numerous layers and components can cause performance issues.

  • Impacted personas: Designers, design managers, and product managers.

  • Impacted companies: All sizes.

  • Workaround/Solution: Optimize components, use fewer nested components, and break large files into smaller ones.


  1. Limited offline capabilities

    • Why: Figma is a web-based tool, which requires an internet connection for most features.

    • Impacted personas: Designers, developers, and product managers.

    • Impacted companies: All sizes.

    • Workaround/Solution: Use Figma Desktop App for limited offline access.

Trending customer issues

HC

Updated today

Slow performance with large files

  • Why: Complex designs with numerous layers and components can cause performance issues.

  • Impacted personas: Designers, design managers, and product managers.

  • Impacted companies: All sizes.

  • Workaround/Solution: Optimize components, use fewer nested components, and break large files into smaller ones.


  1. Limited offline capabilities

    • Why: Figma is a web-based tool, which requires an internet connection for most features.

    • Impacted personas: Designers, developers, and product managers.

    • Impacted companies: All sizes.

    • Workaround/Solution: Use Figma Desktop App for limited offline access.

Playbooks

Leverage playbooks to keep customers happy

AI playbooks provide proactive guidance to positively impact renewals and growth.

Ready for any scenario - from onboarding to negotiation

Always up to date

AI made, human verified to ensure speed and quality

Product answers

turn feature questions into value selling

Immediate and accurate responses to any customer product question. Get workarounds and solutions, no waiting on colleagues, to keep closing.

Always up to date

Direct line to an AI product expert

Go from product question to upsell opportunity

With RevMap

Without RevMap

#

#

#

#product-q

74

Christina Parker

11:55

@RevMap How secure is Figma's integration with enterprise systems and data?

Reading sources…

RevMap

APP

12:45

Very secure. Figma takes security very seriously and has implemented various measures to ensure the integration with your enterprise systems and data is secure.


Here are some key points to share:


  1. Data protection: Figma encrypts data at rest and in transit. Their services are hosted in US-based AWS facilities, and servers live within Figma's own VPCs to prevent unauthorized network requests.


  1. Identity management: Figma supports easy access management with any identity provider that supports SAML and SCIM, including Azure AD, Okta, OneLogin, and more. You can use SAML SSO, 2FA, and domain capture to securely deploy Figma across your organization.

😍

5

👏

4

With RevMap

Without RevMap

#

#

#

#product-q

74

Christina Parker

11:55

@RevMap How secure is Figma's integration with enterprise systems and data?

Reading sources…

RevMap

APP

12:45

Very secure. Figma takes security very seriously and has implemented various measures to ensure the integration with your enterprise systems and data is secure.


Here are some key points to share:


  1. Data protection: Figma encrypts data at rest and in transit. Their services are hosted in US-based AWS facilities, and servers live within Figma's own VPCs to prevent unauthorized network requests.


  1. Identity management: Figma supports easy access management with any identity provider that supports SAML and SCIM, including Azure AD, Okta, OneLogin, and more. You can use SAML SSO, 2FA, and domain capture to securely deploy Figma across your organization.

😍

5

👏

4

With RevMap

Without RevMap

#

#

#

#product-q

74

Christina Parker

11:55

@RevMap How secure is Figma's integration with enterprise systems and data?

Reading sources…

RevMap

APP

12:45

Very secure. Figma takes security very seriously and has implemented various measures to ensure the integration with your enterprise systems and data is secure.


Here are some key points to share:


  1. Data protection: Figma encrypts data at rest and in transit. Their services are hosted in US-based AWS facilities, and servers live within Figma's own VPCs to prevent unauthorized network requests.


  1. Identity management: Figma supports easy access management with any identity provider that supports SAML and SCIM, including Azure AD, Okta, OneLogin, and more. You can use SAML SSO, 2FA, and domain capture to securely deploy Figma across your organization.

😍

5

👏

4

RevMap

Add vote

👉🏻 Identify decision maker

Email main contact

Find on Linkedin

👉🏻 Run onboarding session

Generate presentation

Generate agenda

Identify attendants

Write invite email

👉🏻 Executive pitch

Generate fact sheet

Generate white paper

Chat to AI

Rivian Upsell Q3

AI suggested tactics

#

onboarding

#

sales-team

#

sales-planning

#sales-team

74

Kenny Park

11:55

@RevMap Rivian Upsell Q3 The key stakeholder is changing next month and I need to start a relationship with their replacement, write an intro email.

Looking up Rivian…

RevMap

APP

12:45

Ref: Intro and Future Partnership


Dear Jason -


I wanted to take the opportunity to introduce myself and begin building a relationship

😍

5

👏

4

AI Copilot

Fast access to best practices at every step

Get winning tactics quick with your own AI Sparring partner creating content customized to your deal, optimized to close.

Take and implement winning tactics

AI coaching directly in

Slack

Salesforce

Always up to date, improving with every question

Great for sales, Even Better For the company

RevMap is built for sales and product, but the benefits can be felt for VoC teams and company-wide.

Validate

Make ROI visible for any Customer Request

Use Boards to capture customer feedback and know what something is really worth to your top line in one view.

Quantify feature revenue potential

Uncover revenue risk before it's too late

CRM integrations for automatic data entry

Plan

prioritize commercial feedback Fast

Share your insights and knowledge for swift alignment and confident decision-making.

Fast snapshot insights from customers and teams

Quicker alignment on top revenue priorities for product

Validate roadmap plans to build better products faster

"RevMap helped us align our company and product priorities by distilling customer needs into a ranked and prioritized list in just 2 days - a process that normally takes over 2 months."

Great for sales, Even Better For the company

RevMap is built for sales and product, but the benefits can be felt for VoC teams and company-wide.

Validate

Make ROI visible for any Customer Request

Use Boards to capture customer feedback and know what something is really worth to your top line in one view.

Quantify feature revenue potential

Uncover revenue risk before it's too late

CRM integrations for automatic data entry

Plan

prioritize commercial feedback Fast

Share your insights and knowledge for swift alignment and confident decision-making.

Fast snapshot insights from customers and teams

Quicker alignment on top revenue priorities for product

Validate roadmap plans to build better products faster

"RevMap helped us align our company and product priorities by distilling customer needs into a ranked and prioritized list in just 2 days - a process that normally takes over 2 months."

Great for sales, Even Better For the company

RevMap is built for sales and product, but the benefits can be felt for VoC teams and company-wide.

Validate

Make ROI visible for any Customer Request

Use Boards to capture customer feedback and know what something is really worth to your top line in one view.

Quantify feature revenue potential

Uncover revenue risk before it's too late

CRM integrations for automatic data entry

Plan

prioritize commercial feedback Fast

Share your insights and knowledge for swift alignment and confident decision-making.

Fast snapshot insights from customers and teams

Quicker alignment on top revenue priorities for product

Validate roadmap plans to build better products faster

"RevMap helped us align our company and product priorities by distilling customer needs into a ranked and prioritized list in just 2 days - a process that normally takes over 2 months."

Integrates with your Tools

Integrates with your Tools

RevMap integrates with your existing tools, to meet your teams where they work.

RevMap integrates with your existing tools, to meet your teams where they work.

  • Coming Soon

  • Coming Soon

Unlock the power of your teams and customers

Unlock the power of your teams and customers

Unlock the power of your teams and customers